Authorized Service Center
We Fix What Others Can't.
We service every brand of product that we sell. Our Authorized Service Center stocks the most often requested parts for our tools. We do not provide spec sheets or parts diagrams since these items are generally available at the individual manufacturer's website or via Google. Our Service Department always strives for the fastest possible turnaround while ensuring that all repairs are fully and correctly done.
- Authorized Service Center
- All Brands We Carry Serviced
- 40+ Years of Expertise
- UPS Shipping Both Ways Available
How to Reach Us
The fastest way to get your repair or service started is to call us at 541-485-2800, Monday through Friday, 7:00 am to 4:00 pm. You can also reach us through the contact form at the bottom of this page.
Minimum repair charge is $65 + parts charge.
Customers are responsible for shipping costs both ways, calculated once we know the item's weight.
We ship exclusively through UPS negotiated rates. All items must be insured for shipping.
Simple. Straightforward. Fast.
Getting Your Tool Fixed Is Easy.
- 1. Call Us First.The fastest way to get started is to call us at 541-485-2800, Monday through Friday, 7AM–4PM. Tell us what you've got and what it's doing. We'll let you know what to expect before you ship anything.
- 2. Send It In or Drop It Off.Bring your tool into any of our three locations or ship it to us via UPS. All items must be insured for shipping. We'll confirm shipping costs once we know the item's weight.
- 3. We Diagnose & Call You. Our service team will inspect your tool and reach out with a clear diagnosis and repair quote before any work begins. No surprises.
- 4. We Fix It Right. Once you give us the go-ahead, we get to work. Our Service Department always strives for the fastest possible turnaround while making sure every repair is fully and correctly done.
- 5. Pick It Up or We Ship It Back.When your tool is ready, come grab it at the counter or we'll ship it back via UPS at our negotiated rates. Fast, insured, and tracked.
No Surprises. Ever.
Straightforward Pricing. Honest Work.
We believe in telling you what something costs before we touch it. Here's what to expect:
- Minimum repair charge: $65 + parts charge
- Shipping costs calculated by weight, both ways
- All shipping via UPS negotiated rates
- All items must be insured for shipping
Have a bigger job or a fleet of tools that need attention? Give us a call and we'll work out what makes sense for your situation.
The Team That Goes the Extra Mile.
22 hours ago
“Always so friendly, happy to help, and they go above and beyond.”
— Ariel Ballance Local Guide · 22 Reviews · 2 weeks ago
“Been working with Anco for nearly 20 years. These guys get it done. From delivery, tool repair to getting you taken care of in a pinch. Got a job and need nails — call Steve.”
— Tom Partridge 2 weeks ago
“I have depended on the ANCO Team for years. They are knowledgeable, fast, and friendly. They are my first and only choice on every project.”
— Jeff Kister 3 weeks ago
“30 years of building in Eugene and around Oregon. I would not shop anywhere else for nails, airtools, or Simpson Hardware. Always go to Anco first.”
— Damian Hensley
3 weeks ago
“ANCO and their whole team are absolutely top notch in every way. They are the lifeblood of our business.”
— Wade Zuver 44 weeks ago
“Nicest folks. Patient, didn't feel hurried. Fixed my tool no charge, after useless factory parts. If big business could learn a thing from these folks, the USA might have a chance!”
— Frank Male Local Guide · 87 Reviews · Feb 2021
“Fast, easy, and professional service. Very nice place for staple guns, fasteners, and whatever else. Highly recommend.”
— Justin G Apr 2020
“Excellent service. I placed my order at 8 o'clock on a Friday. I received three emails by noon confirming everything.”
— Deron Edens
Don't Just Take Our Word For It · ★★★★★
Read All Reviews on Google →Good Questions. Straight Answers.
What You Need to Know Before You Send It In.
We service every brand of product we sell. For other brands, give us a call — we'll let you know if we can help before you ship anything.
Loaners aren't part of our standard service, but if you've got a job that can't wait, call us. We'll work out what makes sense.
Our Authorized Service Center stocks the most often requested parts. If something is back-ordered or discontinued, we'll let you know your options before any work begins.
We don't — these are generally available at the manufacturer's website or via Google.
Our Service Department strives for the fastest possible turnaround while making sure every repair is fully and correctly done. Give us a call for current lead times.
Absolutely. Any of our three locations can accept tools for service. Call ahead so we can make sure the right person is ready for you.